Terms and Conditions

  • You are making a booking with the hotel directly.
  • Please review the booking and cancellation policies for the bookings. In case you make a change or cancel the booking, the cancellation penalties specified may apply.
  • You may be asked to furnish the form of payment and identification proofs during check-in.
  • Other inclusions not listed as a part of this booking may be chargeable.

 

Cancellation Rules

  • If cancellation is done 7 or more days prior to arrival, then the full amount will be refunded.
  • If cancellation is done between 5 - 7 days of arrival, then 50% of the booking amount will be charged.
  • If cancellation is done within 5 days of arrival, then the full amount will be charged.
  • If no show, then the full amount will be charged.

 

Privacy Policy

  • This privacy policy sets out how we use and protect any information that the guest gives us when he uses this website.
  • We are committed to ensuring that the guest's privacy is protected. Should we ask the visitor/guest to provide certain information by which they can be identified when using this website, then the visitor/guest can be assured that it will only be used in accordance with this privacy strategy.
  • We at Panna Vilas Palace are committed to the privacy of everyone who accesses our website hotelpannavilas.com only collects personal data about the visitor/guest as needed to provide them with outstanding service, and to help process their request or provide them with information.

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